TERMS & CONDITIONS
TERMS & CONDITIONS - DJ or Acoustic Services
1. Booking and Payment Terms
1.1 Deposit:
To secure your booking, a non-refundable deposit of 40% of the total event cost is required. This deposit must be paid at the time of booking.
1.2 Final Payment:
The remaining 60% of the total event cost must be paid no later than 3 days before the event date. If full payment is not received by this time, the Service Provider reserves the right to cancel the booking, and any previous payments made (including the deposit) will be forfeited.
1.3 Payment Methods:
Payments can be made via [insert acceptable payment methods, e.g., bank transfer, PayPal, etc.]. All payments must be in full and in the currency agreed upon.
2. Services Provided
2.1 DJ/Acoustic Performance:
The Service Provider will provide a multi-genre DJ or acoustic performance as agreed upon. The music played will be tailored to the Client's preferences, and the Service Provider will provide a custom playlist to suit the event.
2.2 Sound and Lighting Equipment:
The Service Provider will supply and set up the necessary sound and lighting equipment for the event. The equipment will be in good working condition, and the Service Provider is responsible for the setup and teardown.
3. Event Details and Client Responsibilities
3.1 Event Information:
The Client agrees to provide accurate event details (including but not limited to date, time, location, and special music requests) at least 7 days before the event. Any significant changes to the event after this point may affect service availability or incur additional charges.
3.2 Venue Requirements:
The Client is responsible for ensuring that the venue has appropriate space and power sources for the sound and lighting equipment. The Client must also ensure that any venue regulations (e.g., noise restrictions) are communicated to the Service Provider before the event.
4. Cancellations and Refunds
4.1 Cancellation by Client:
In the event the Client needs to cancel the booking, the deposit is non-refundable. If cancellation occurs less than 14 days before the event, the Client will be responsible for paying the full 100% of the agreed-upon service fee.
4.2 Cancellation by Service Provider:
If the Service Provider is unable to fulfill the booking due to unforeseen circumstances (e.g., illness, equipment failure, etc.), the Service Provider will offer a full refund of any payments made or will work with the Client to reschedule the event.
5. Liability and Damages
5.1 Damage to Equipment:
The Client agrees to be responsible for any damage caused to the Service Provider’s equipment by the Client or their guests. In the case of damage, the Client will be charged for repair or replacement costs.
5.2 Liability:
The Service Provider will not be held responsible for any injury, loss, or damage to property or persons at the event location, except in cases of negligence or misconduct by the Service Provider.
6. Force Majeure
6.1 Unforeseen Circumstances:
Neither party shall be held liable for failure to perform any obligations due to events beyond their control, including but not limited to natural disasters, accidents, acts of terrorism, or any other force majeure event.
7. Miscellaneous
7.1 Agreement Modifications:
Any modifications to this agreement must be made in writing and signed by both parties.
7.2 Governing Law:
This agreement shall be governed by and construed in accordance with the laws of New Zealand.
By booking Nel Amore DJ or Acoustic Service, the Client acknowledges and agrees to these Terms and Conditions.
If you have any questions or concerns, please do not hesitate to contact us.
Terms & Conditions - Custom DJ Mixes
1. Booking and Payment Terms
1.1 Full Payment:
A 100% upfront payment is required to initiate the creation of the custom DJ mix. Payment must be received in full before work on your custom mix begins.
1.2 Payment Methods:
Payments can be made via [insert acceptable payment methods, e.g., bank transfer, PayPal, etc.]. All payments must be completed in the agreed-upon currency.
2. Custom DJ Mix Services
2.1 Service Details:
The Service Provider will create a custom DJ mix based on the Client's preferences. The mix will be tailored to the Client's chosen style, genre, and mood, using music provided by the Client.
2.2 Spotify Playlist Requirement:
To ensure accuracy in the custom mix, the Client must provide a Spotify playlist containing the tracks they want to be included in the mix. The playlist should be submitted upon confirmation of booking, and it is the Client's responsibility to ensure the playlist contains the correct songs in the desired order.
2.3 Custom Music & Mixing:
The Service Provider will use the provided playlist as a foundation to create a seamless and professionally mixed audio product. The custom DJ mix will be produced and delivered within 3 working days of receiving the full payment and Spotify playlist from the Client.
3. Delivery and Revisions
3.1 Delivery Timeframe:
The custom DJ mix will be delivered within 3 working days from the receipt of full payment and Spotify playlist. Working days are defined as Monday to Friday, excluding public holidays.
3.2 Revisions:
The custom DJ mix is created based on the provided playlist and instructions. Minor revisions may be accommodated within the scope of the service (e.g., adjusting track order, adding or removing tracks) if requested within 48 hours of receiving the mix. Major revisions or changes to the playlist will require additional charges.
4. Cancellations and Refunds
4.1 Cancellations by Client:
Once the payment has been made and work has commenced, cancellations are not accepted, and no refunds will be issued. If the Client decides to cancel before work has started, the payment will be refunded in full.
4.2 Refunds:
No refunds will be given after the custom DJ mix has been delivered. If there are issues with the mix or it does not meet the agreed-upon specifications, the Client must contact the Service Provider within 48 hours for a review of the mix. The Service Provider will work to resolve any issues where applicable.
5. Client Responsibilities
5.1 Correct Playlist Submission:
The Client must ensure that the Spotify playlist is complete, accurate, and provided in full. The Service Provider will not be held responsible for any errors in the mix resulting from incorrect or incomplete playlists submitted by the Client.
5.2 Copyright Responsibility:
The Client must ensure that all tracks provided in the Spotify playlist are properly licensed for use. The Service Provider is not responsible for any copyright infringement issues arising from the use of music provided by the Client.
6. Liability and Limitations
6.1 Limitations of Liability:
The Service Provider’s liability is limited to the total amount paid by the Client for the custom DJ mix. The Service Provider is not responsible for any direct or indirect damages, including loss of use or data, arising out of the delivery or use of the custom DJ mix.
6.2 No Warranty:
The Service Provider makes no warranties, express or implied, regarding the suitability, quality, or compatibility of the custom DJ mix with any particular system, software, or application.
7. Intellectual Property
7.1 Ownership:
Upon full payment and delivery of the custom DJ mix, the Client receives the rights to use the final mix for personal or promotional purposes as agreed upon. The Service Provider retains the right to use the mix for portfolio, marketing, and promotional purposes unless otherwise agreed.
8. Force Majeure
8.1 Unforeseen Circumstances:
Neither party shall be held liable for failure to perform any obligations under this agreement due to events beyond their control, including but not limited to natural disasters, acts of terrorism, or any other force majeure event.
9. Miscellaneous
9.1 Agreement Modifications:
Any changes to these terms and conditions must be made in writing and agreed upon by both parties.
9.2 Governing Law:
This agreement will be governed by and construed in accordance with the laws of New Zealand.
By purchasing Nel Amore Custom DJ Mix Services, the Client acknowledges that they have read, understood, and agree to these Terms and Conditions.